Mopatex Hellas recognizes the paramount importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information relating to your personal information and your transactions is secure and confidential and is not passed on to any third party. The security of the Mopatex Hellas Online Shop is achieved by the following methods:

Customer Recognition

The codes used to identify you are two: the (e-mail or username)and the Personal Security Password (password), which each time you enter them give you access with absolute security to your personal information.

You are given the ability to change your Personal Security Password and your e-mail address as often as you like. The only person who has access to your information is you through the above codes and you are solely responsible for maintaining the secrecy and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the Mopatex Hellas online store is not responsible for the use of the password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (e.g., birth date). We also recommend that you use not only letters and numbers but also symbols and password creation.

Automatic Disconnect

If there is no activity for  60 minutes, it is automatically disconnected from the Members Area of Mopatex Hellas Online Shop.

Firewall

Access to Mopatex Hellas (servers) systems is controlled by a firewall, which allows for the use of specific services by customers / users, while at the same time prohibiting access to confidential data systems and databases of the company.

Ensuring the Privacy of Your Personal Data Transmission

Για την επιπρόσθετη ασφάλεια των ηλεκτρονικών συναλλαγών μέσω πιστωτικών καρτών, μόλις ολοκληρώσετε τη διαδικασία αγοράς θα ανακατευθυνθείτε για την πληρωμή σε ασφαλές περιβάλλον της τράπεζας Eurobank. Πληκτρολογείτε τα στοιχεία της πιστωτικής σας κάρτας σε ειδικά προστατευμένη φόρμα (ProxyPay Secure Online Payment).

For the added security of online credit card transactions, once you complete the purchase process, you will be redirected to Eurobank’s secure payment. You type your credit card information into a ProxyPay Secure Online Payment.
Information about the card (card number, CVV2, expiration date) is transmitted / transmitted over the Internet in encrypted form (SSL 128 bit encryption) and is not accessible from our online store. In addition, the data entered by the customer on the Mopatex Hellas website is not disclosed to the bank.

The sending and processing of the payment is made with absolute security of communication by the bank Eurobank. Card details are not stored anywhere but are used only during check and billing.

Encryption

The Eurobank system first deciphers the information it receives and then processes it. The Eurobank systems send you information by following the same encryption process (SSL 128-bit).
Encryption is essentially a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key. In the process of importing your credit card information, all communication between your computer and Eurobank system systems is encrypted using a 128-bit key. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.

Trading Confidentiality

Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / member to Mopatex Hellas is confidential. Some of the measures taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to handle your requests.
Mopatex Hellas does not disclose the details of its customers and transactions unless it has written authorization from you or is required by a court order or decision of another public authority.
In the event that Mopatex Hellas uses third parties to support its systems, it ensures secrecy.